📘 1000 Side Hustle Ideas Home ← Online Freelancing & Gigs ← Web & App Development
HUSTLE #030 1.3 Web & App Development

Set Up Email Automation and CRM Tools for Small Business Owners

💰 Startup Cost $0
⏰ Time/wk 5-10 hrs
📊 Difficulty ★★☆☆☆
🏆 1st Month $ $200-600
💵 Monthly Range $800-3,000
⏱ First $ In 1-2 weeks
Upwork (CRM and email automation setup jobs with growing demand), LinkedIn (pitch real estate agents and coaches drowning in manual follow-ups), Fiverr (email automation gig category with buyers seeking Mailchimp, ActiveCampaign, or HubSpot setup).
Small business owners lose leads because they have no automated follow-up system. You connect their website form to a CRM, build a 3-email welcome sequence, and set up lead tagging so they know who is a hot prospect. Tools like HubSpot (free tier) and Mailchimp make this no-code work. Charge $300-700 per setup. Every business with a website needs this.
🚀 First Step
Create a free HubSpot account, build a mock 3-email welcome sequence for a fictional business, and test the entire flow end-to-end.
  • Start with HubSpot's free CRM — it does 90% of what small businesses need and you can build a portfolio on it without spending money.
  • Map their lead flow on a whiteboard (or Google Jamboard) during the kickoff call — visual process mapping impresses non-technical owners.
  • Deliver a one-page PDF 'cheat sheet' showing what triggers each automation so they understand the system you built.
🛠 Tools & Resources: HubSpot CRM, Mailchimp, Zapier, Google Jamboard, Loom