📱 Best Platforms
Upwork, Fiverr, LinkedIn
📖 The Hustle
Businesses have thousands of reviews across Google, Yelp, and Amazon but never extract the insights. Use ChatGPT to analyze review text for sentiment, recurring complaints, and feature requests. Deliver a monthly voice-of-customer report. Charge $200-400 per month per client. AI processes thousands of reviews in minutes.
🚀 First Step
Scrape 100 reviews for a local restaurant from Google, use ChatGPT to analyze themes and sentiment, and create a sample insights report to pitch to the restaurant owner.
🔑 Keys to Success
- Categorize feedback into product, service, pricing, and experience buckets so businesses know where to improve
- Track sentiment trends over time to show whether changes are working or things are getting worse
- Use AI to generate direct customer quotes that illustrate each insight for more impactful reports
🛠 Tools & Resources: ChatGPT, Claude, Google Sheets, Google Reviews API, Canva